Frequently asked questions

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ProtoCentral Sensything

Frequently asked questions

  • How do I turn on the device?

switch

Firstly, connect the battery to the Sensything board, then switch on the board.

Situation Solution
How do I charge the battery? Ensure that the battery is plugged to the Board and then connect the USB cable. You can use a 5v power adapter as the power source.
How can I determine the BLE communication? Once connected through the BLE, the RGB LED will turn OFF.
  When it is disconnected then the RGB LED turns ON

Troubleshooting

Issue Solution
If the port is not found? You can unplug the USB cable and plug it again
  Try changing the USB cable
  Try with a different system
If there is an uploading problem Check whether the switch is turned ON
  Select the COM port and board in the board manager.
  Check for the latest version of arduino ide and esp-idf
If the RGB does not power up Download and upload the latest firmware from Github
Issues with channel values ?  
-> No values Download and upload the latest firmware from github
-> Wrong values Try giving fixed input values for the channels and read
-> Noise(Disturbance between channels) Test if the 3.3V and 5V power source is proper
-> Cross talk If one analog channel is in use the other channels need to be grounded.
What if BLE device is not found? Check if your mobile device supports BLE
  Check whether the device is within the prescribed BLE range
  Allow the application to turn BLE ON in your device.